Call us anytime at 1-800-420-0147 or e-mail us at contact@thclocker.com

Refund policy

Refund Policy

At THC Locker, your satisfaction is our priority. We stand behind the quality of our products and want you to feel confident in every purchase.

All Sales Are Final

Due to the consumable nature of our products, all sales are final. We do not accept returns or exchanges once an order has shipped.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please email us at contact@thclocker.com within 48 hours of delivery. Include your order number, a description of the issue, and photos of the product and packaging. We will review your claim and provide a resolution, which may include a replacement or store credit.

Refunds for Undeliverable Orders

If your order is returned to us due to an incorrect address, refusal of delivery, or inability to deliver, we will issue a refund minus the original shipping cost. We encourage all customers to double-check their shipping information before placing an order.

We’re here to make things right. If you have any questions about our policies, reach out anytime at contact@thclocker.com.